Refund Policy

Every paid plan — Pro or Business, monthly or annual — comes with a 7-day money-back guarantee starting from the date you’re charged. If 81i isn’t working for you within that window, you get a full refund.

Email billing@81i.com from the address on your account with:

• The email your 81i account is registered under.
• The date you were charged (a screenshot of the charge helps but isn’t required).

We process refunds within 5 business days of approval, back to your original payment method.

Refunds are approved automatically as long as the request comes in within 7 days of the charge. The only exceptions are:

• Accounts terminated for violating our Terms of Service before the refund window closes.
• Repeat refund requests on the same account that suggest abuse of the guarantee (subscribe, use heavily, refund, repeat).

Annual plans follow the same 7-day guarantee measured from the initial charge, not from each renewal. If you cancel an annual plan after the 7-day window but before the term ends, you keep access until the end of the paid period, but the remaining months aren’t refunded on a pro-rata basis.

For customers who pay by UPI or direct bank transfer rather than card, the same 7-day guarantee applies. Because these payments settle manually, refunds may take up to 10 business days to appear in your account instead of 5.

Questions before you buy, or a refund that’s taking longer than expected? Reach us at billing@81i.com.