Last updated: July 13, 2026
Cookies have a bad reputation because most of the web uses them to track you. We use very few, and none of them follow you around the internet. Here's the honest breakdown.
Cookies are small text files a website stores in your browser. They let a site remember things between visits — like staying logged in — instead of asking you to re-enter everything every time you load a page.
These keep 81i functioning and can’t be turned off, because the product simply wouldn’t work without them:
We use Google Analytics to understand, in aggregate, how people use the marketing site — which pages get visited, roughly where from, and whether a redesign actually helped. It doesn’t connect to your 81i account or your conversations.
You can opt out of analytics cookies from the preference banner at any time.
A small cookie remembers interface choices, like whether you’ve dismissed a banner or which pricing toggle (monthly or yearly) you last viewed. These make repeat visits smoother and store no personal information.
You can block or delete cookies at any time through your browser settings. Blocking essential cookies will likely break login and other core functionality — everything else is optional and safe to disable.
Session cookies expire when you log out or after 30 days of inactivity. Analytics and preference cookies are retained for up to 12 months, after which they’re automatically refreshed or expire.